Then, if the os is not from your carrier you will need to delete the vender files. First you will need to make sure you have the os downloaded here is the latest os for your device and installed on your computer. How to perform a clean reload of the blackberry device. For instructions on backing up data using blackberry desktop software, please see article 12487. Software download for verizon wireless to view software for a blackberry product, please select a product from the drop down menu and click select. Also i download bbhtools and install blackberry device software for 9930 first,and now when i open bbhtools,bbh cant connect to both 9930 it asking me if phones cant recognize to change the usb port i change all 3 usb ports and still when i click connect on bbhtools both phones cant be recognize,also before bbht tools,i tried to open apploader. Best way to fix blackberry error 5 original youtube. Clear the backup and restore device data and back up and restore thirdparty applications check boxes. How to fix a blackberry with a error 102 white screen youtube. Back up the data prior to performing this procedure. The following procedure will delete all data and applications on the blackberry smartphone. To solve the error 5 reset on your blackberry phone, you must reinstall the phone memory. With your blackberry no longer nuked, you can run through the set up wizard set the datetimefonts, etc. To clean reload the blackberry device software, complete the.
Internet access is required on the computer in order for blackberry desktop software to locate updates for the blackberry smartphone. Select the current version of blackberry device software that is installed on the blackberry smartphone and click select. The blackberry smartphone encountered a java virtual machine jvm application related problem and is unable to continue running. View profile view forum posts view articles blackberryos noobie join date oct 2010 pin 2267cf12 device bold2 9700. Blackberry error 102 white screen fix tutorial you can get blackberry phones.